Testimonials from a prior Learning Strategy client of IMPROVing Organizations.

"I had the good fortune of meeting Alan at a time when the company’s training program was slowly becoming a deployment bottleneck. We needed a strategy that would scale and improve our content and delivery. We knew eLearning was in our future but we lacked a knowledgeable resource to implement that vision. Until Alan. He outlined a plan that demonstrated how we could execute in a way that was mindful of existing business constraints. Going in we knew this project was an ambitious undertaking that would take time to realize. As an interim step, Alan identified a series of incremental adjustments that we could implement in parallel to the larger strategy. The result was a series of rapid improvements and an overall increase in customer learning satisfaction. 

The eLearning implementation required more than one resource. Alan leveraged (and managed) his network of art, voice and content development talent to execute detailed project tasks. It also required Alan to work cross functionally. Specifically he worked with the Professional Services organization to establish a process that coordinated the learning schedule with customer deployments, as well as Product Marketing to make sure training templates and content aligned with company messaging, brand and product direction. Alan delivered eLearning within the projected budget and Guardian Analytics hired one of his contract resources as a permanent member of the learning organization. We’re still in the early stages of our rollout but the feedback is overwhelmingly positive. This is largely in part to Alan’s leadership, organization and communication skills. 

I highly recommend Alan and I’d be more than happy to speak on his behalf to any organization looking to improve their customer facing learning programs."

Jay Murphy 
Senior Director, Professional Services at Guardian Analytics